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convert emails to ticket system

Posted: Tue May 12, 2009 8:12 pm
by karthiksg
Hi All

good day. I am working with a small project for change management/ticket system
Need to know how to convert any emails send to a particular email (e.g. support@xxxxxxx.xxx) as a ticket.

Currently the user has to go to the support url to login and submit their request.

Any suggesstions.

thanks with anticipation

Karthik

Re: convert emails to ticket system

Posted: Wed May 13, 2009 2:40 am
by Griven
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Re: convert emails to ticket system

Posted: Wed May 13, 2009 3:33 am
by Eran
You can intercept emails with PHP by forwarding them to a specific script that reads them with the stdin input wrapper. You can read the following article for an example - http://www.evolt.org/article/Incoming_M ... index.html