convert emails to ticket system
Posted: Tue May 12, 2009 8:12 pm
Hi All
good day. I am working with a small project for change management/ticket system
Need to know how to convert any emails send to a particular email (e.g. support@xxxxxxx.xxx) as a ticket.
Currently the user has to go to the support url to login and submit their request.
Any suggesstions.
thanks with anticipation
Karthik
good day. I am working with a small project for change management/ticket system
Need to know how to convert any emails send to a particular email (e.g. support@xxxxxxx.xxx) as a ticket.
Currently the user has to go to the support url to login and submit their request.
Any suggesstions.
thanks with anticipation
Karthik