CMS trouble

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paquito
Forum Newbie
Posts: 1
Joined: Fri Jul 09, 2010 4:41 am

CMS trouble

Post by paquito »

Hello,

I'm looking for a little help with some troubles I'm having with a CMS. To make a long story short I've been asked to migrate a website from the server where it sits now to my own one. So I don't have access to the actual server but I've it on the new one. The former company which developed the website has sent me both the website files and the database. I've set up and imported the database through the cPanel on the new server and uploaded via FTP the website to its new location. I have modified the config php file with the new database details. I haven't set the DNS to point to the new location yet.

Trouble is that when I type http://www.myhost.com/clientwebsite.com I receive the 404 not found error.

I've the feeling it might be a folder permissions issue but I'm not sure which one to change.

Could please anyone give me a clue on which direction to look at? I'm not a PHP expert. The other company is not collaborative.

Thank you
Paquito
cpetercarter
Forum Contributor
Posts: 474
Joined: Sat Jul 25, 2009 2:00 am

Re: CMS trouble

Post by cpetercarter »

if you have not yet set up DNS to point to the new location, then you won't be able to access the website by typing in its URL. Instead, you need to use the ip address of the new server. I guess that the web host/server admin of your new server can tell you exactly how to access the site until the DNS settings are modified.
mikeman
Forum Newbie
Posts: 18
Joined: Wed Apr 07, 2010 7:18 am

Re: CMS trouble

Post by mikeman »

yes use the ip. 404 means the page is not loading at all whereas if it was a php problem the page would load but you might get a php error or blank page, but not 404.

Ensure you get the exact path correct after the ip as well. ie http://XXX.XXX.XXX.XXX/websitefolder/index.php
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