Session Variables not present when using $().load()

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rklockner
Forum Newbie
Posts: 22
Joined: Tue Feb 09, 2010 9:56 am

Session Variables not present when using $().load()

Post by rklockner »

After logging into our software, a user is able to go into an account and review information in several tabs. Each tab has a javascript that loads data using $().load().

With most users, it works fine, however, I have come across one user that when clicking on a tab, it checks the session variables (to ensure the user is logged in), and for some reason with this one user, can not establish the session, and instead of loading the correct page, it loads the login page.

Since it is with this one user, I assume it is an issue with his computer, but after reviewing settings I can't seem to get it to work.

Side Note: I also logged into his account from my computer, and it works fine.

Side Note2: This user is located in Canada and recently switched his ISP to Shaw. I'm not sure that this is of any value, but he mentioned that he had issues with other websites since switching.

Any thoughts?
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social_experiment
DevNet Master
Posts: 2793
Joined: Sun Feb 15, 2009 11:08 am
Location: .za

Re: Session Variables not present when using $().load()

Post by social_experiment »

rklockner wrote:...he had issues with other websites since switching.
What does the ISP say about this? Since it's only his account and he mentioned that he has had issues with other websites it could be an issue with the service provider.
“Don’t worry if it doesn’t work right. If everything did, you’d be out of a job.” - Mosher’s Law of Software Engineering
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