
What was the hacker trying to do? How can I protect against this or do you think osticket system is relatively safe? Also, I use an SSL 256 encryption certificate and sitelock. Not sure if that helps but I just don't want hacked.
Here is some history,
I just left my old hosting company two days ago. I did not have that above security features and I noticed I was being hacked. The hackers were able to actually upload files to my server although I have never given out access to anyone. The password alone was almost impossible to crack. How they did it I dont know. So I moved my account and secured everything with a different hosting company. In less than 24 hours I got the above hack attempt.
Any advice would be so helpful. Just want to make sure I am not as vulnerable as before.