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server error after load php script

Posted: Wed May 27, 2015 3:50 am
by VanillaRose
Hi, I have a website which has hosted in Hostforlife.eu. It was working fine. But from last 1 week it takes above 30 seconds to load and finally an error message like 500 Internal Server Error is shown. When I get into the inner error description it shows:

Code: Select all

'HTTP Error 500.0 - Internal Server Error C:\php53\php-cgi.exe - The FastCGI process exceeded configured activity timeout' 
I don't have any .htaccess file or I'm not using any URL re-writing methods. And this problems comes only when i load php script. I have contacted Hostforlife.eu customer service and they has solved the problem. But recently it shows again. Is there any action that i need to do from my part? Please help me to solve this issue. Thank you very much.

Re: server error after load php script

Posted: Thu May 28, 2015 8:13 am
by Wargog
This is a host error, you are on a shared host, which are generally frowned upon with their limited capabilities with PHP scripts. You should move to a VPS if you want guaranteed service. I recommend Vultr, I've been with them for almost a year now and they have never let me down.

Re: server error after load php script

Posted: Mon Jun 01, 2015 3:14 am
by VanillaRose
Hi, thanks for your information.
In addition, Hostforlife have already fixed my problem. They told me to raise its php fast cgi timeout. There's no problem with their server, my website runs smoothly in their server and i never met any downtime although i'm using their shared hosting. My problem is clear now :)