I am kinda frustrated here, ever since I went thru 2 form maker packages and was able to create forms, I was having the problem of not recieving my submitted emails back to my pc email on both. Funny thing is i tried using my msn email, yahoo email also beside my standard email, I noticed that yahoo email works but my 2 others don't. So my host whom I have webspace thru has told me since yahoo works that means thier server side emails are functioning. Personally I feel there is something else there. Anyone have any idea what to do? I even used my homepage email addie which redirects it back to my standard email, nothing......sigh.
Not getting submitted emails from forms
Moderator: General Moderators
Not getting submitted emails from forms
Howdy all!!
I am kinda frustrated here, ever since I went thru 2 form maker packages and was able to create forms, I was having the problem of not recieving my submitted emails back to my pc email on both. Funny thing is i tried using my msn email, yahoo email also beside my standard email, I noticed that yahoo email works but my 2 others don't. So my host whom I have webspace thru has told me since yahoo works that means thier server side emails are functioning. Personally I feel there is something else there. Anyone have any idea what to do? I even used my homepage email addie which redirects it back to my standard email, nothing......sigh.
I am kinda frustrated here, ever since I went thru 2 form maker packages and was able to create forms, I was having the problem of not recieving my submitted emails back to my pc email on both. Funny thing is i tried using my msn email, yahoo email also beside my standard email, I noticed that yahoo email works but my 2 others don't. So my host whom I have webspace thru has told me since yahoo works that means thier server side emails are functioning. Personally I feel there is something else there. Anyone have any idea what to do? I even used my homepage email addie which redirects it back to my standard email, nothing......sigh.
So... If I understand your post correctly.
1. You have a contact form that is sending you emails directly upon submission.
2. You only receive emails if they are sent to you yahoo account. So if you set it to send to your MSN account, they do not reach you?
This could be due to a couple of things.. here are my ideas.
1. The site that the application is hosted on, which is sending the mail, may be on a blacklist. Please verify that with the following...
http://www.ordb.org
http://www.spamhaus.org/sbl/index.lasso
http://www.spamhaus.org/xbl/index.lasso
http://njabl.org/lookup.html
If you server is on a 'blacklist' some mailservers will not accept mail for delivery from them.
2. You have a misconfiguration in your headers. Sending malformed headers could be blocked from certain mailservers.
Could you include your header values? Also, do you receive bounce backs of any kind. Is the reply or from an email that you receive? If you don't receive email bounces.. they may be bouncing back to apache. Maybe worth talking with you host to see if they're seeing any bounce back.. or bounce back messages in their mail.logs.
Hope this helps
hanji
1. You have a contact form that is sending you emails directly upon submission.
2. You only receive emails if they are sent to you yahoo account. So if you set it to send to your MSN account, they do not reach you?
This could be due to a couple of things.. here are my ideas.
1. The site that the application is hosted on, which is sending the mail, may be on a blacklist. Please verify that with the following...
http://www.ordb.org
http://www.spamhaus.org/sbl/index.lasso
http://www.spamhaus.org/xbl/index.lasso
http://njabl.org/lookup.html
If you server is on a 'blacklist' some mailservers will not accept mail for delivery from them.
2. You have a misconfiguration in your headers. Sending malformed headers could be blocked from certain mailservers.
Could you include your header values? Also, do you receive bounce backs of any kind. Is the reply or from an email that you receive? If you don't receive email bounces.. they may be bouncing back to apache. Maybe worth talking with you host to see if they're seeing any bounce back.. or bounce back messages in their mail.logs.
Hope this helps
hanji
That is correct.. Apache is a webserver and not a mailserver.
But the web application (ie:apache) is sending the mail. If you don't specifiy envelope-sender in your headers.. it'll bounce back to apache@localhost or apache@fqdn... since that is the user that sent the mail.
Here is a snippet from mail.log while executing a mail script
If that would bounce.. it would bounce to apache.. and drop the email to /home/httpd/.maildir/new depending on your server configuration. You can also verify this by looking at the full message headers. Again.. unless you set the envelope-sender to be other than apache (which is not default behaviour with php/ mail()/ sendmail) it will be sent from apache.
Thanks
hanji
But the web application (ie:apache) is sending the mail. If you don't specifiy envelope-sender in your headers.. it'll bounce back to apache@localhost or apache@fqdn... since that is the user that sent the mail.
Here is a snippet from mail.log while executing a mail script
Code: Select all
Oct 15 11:49:48 localhost postfix/pickup[30018]: 760CA8F8D9A: uid=81 from=<apache>
Oct 15 11:49:48 localhost postfix/cleanup[30289]: 760CA8F8D9A: message-id=<20051015174948.760CA8F8D9A@localhost>
Oct 15 11:49:48 localhost postfix/qmgr[8681]: 760CA8F8D9A: from=<apache@localhost>, size=451, nrcpt=1 (queue active)
Oct 15 11:49:52 localhost postfix/smtp[30291]: 760CA8F8D9A: to=<testuser@cox.net>, relay=testserver.cox.net[xxx.xxx.xxx.xxx], delay=4, status=sent (250 Message received: 20051015175137.FGWN7222.testserverxi07.cox.net@localhost)
Oct 15 11:49:52 localhost postfix/qmgr[8681]: 760CA8F8D9A: removedThanks
hanji
Here is an example message header from an email sent from a web application:
Notice the "Return-Path". You can change that if you add envelope-sender value in the header.. but it defaults to apache. Bounces would go to return-path.
hanji
Code: Select all
Return-Path: <apache@hanji.xxxx.com>
X-Original-To: admin@xxxx.com
Delivered-To: admin@xxxx.com
Received: by hanji.xxxx.com (Postfix, from userid 81)
id A460E65407C; Mon, 10 Oct 2005 23:52:02 -0600 (MDT)
To: admin@xxxxx.com
Subject: My Test Mail
From: admin@xxxxx.com
Content-Type: text/plain;
charset="iso-8859-1"
Message-Id: <20051011055202.A460E65407C@hanji.xxxx.com>
Date: Mon, 10 Oct 2005 23:52:02 -0600 (MDT)Notice the "Return-Path". You can change that if you add envelope-sender value in the header.. but it defaults to apache. Bounces would go to return-path.
hanji
Rubbish! Apache sends the mail to the local mailserver for onward processing. If it is not rejected at that time then Apache will not know.hanji wrote:That is correct.. Apache is a webserver and not a mailserver.
But the web application (ie:apache) is sending the mail. If you don't specifiy envelope-sender in your headers.. it'll bounce back to apache@localhost or apache@fqdn... since that is the user that sent the mail.
Now now.. no need to be rude.Rubbish!
Ok.. that is correct.Apache sends the mail to the local mailserver for onward processing.
If it is not rejected.. (meaning it's valid)... then Apache will not know (yeah.. because it's good)If it is not rejected at that time then Apache will not know.
What I'm saying...
If it IS rejected.. Apache WILL know. Otherwise where will the bounce go? If you don't set the Return-Path (which is not default in mail().. then where does it go???
Here are couple of links describing the issue:
http://forums.quadrahosting.com.au/showthread.php?t=462 => clearly describes the 'Return-Path' issue.
http://www.webmasterworld.com/forum88/8843.htm
If you don't add the '-f' flag in the headers (envelope-sender) the return path will be apache or some other service.. not the 'from' value.
hanji
I thought I'd put a proof of concept together:
I execute the script.. gave me a "DONE"... Okay.. now to check the mail.log
Okay.. got a User unknown from PostFix... Now I wonder if Apache will know about this...
Weird.. apache got a new mail?? I bet it's the bounce!
hanji
Code: Select all
<?
$Email = "bouncy@bounce.com";
$to = $Email;
$subject = "TEST SCRIPT";
$message = "Message: test";
$headers = "MIME-Version: 1.0\r\n";
$headers .= "From:test@rulz.com\r\n";
$headers .= "Content-Type: text/plain;\n\tcharset=\"iso-8859-1\"\n";
mail($to, $subject, $message, $headers);
echo "DONE";
?>Code: Select all
Oct 15 15:40:27 localhost postfix/pickup[30978]: E1A72B17D45: uid=81 from=<apache>
Oct 15 15:40:27 localhost postfix/cleanup[31422]: E1A72B17D45: message-id=<20051015214027.E1A72B17D45@localhost.xxxxxx.com>
Oct 15 15:40:27 localhost postfix/qmgr[8681]: E1A72B17D45: from=<apache@xxxxxx.com>, size=394, nrcpt=1 (queue active)
Oct 15 15:40:34 localhost postfix/smtp[31424]: E1A72B17D45: to=<bouncy@bounce.com>, relay=mailhost.bounce.com[61.121.253.169], delay=7, status=bounced (host mailhost.bounce.com[61.121.253.169] said: 550 5.1.1 <bouncy@bounce.com>... User unknown (in reply to RCPT TO command))
Oct 15 15:40:35 localhost postfix/cleanup[31422]: 2D751B17D46: message-id=<20051015214035.2D751B17D46@localhost.xxxxxx.com>
Oct 15 15:40:35 localhost postfix/qmgr[8681]: E1A72B17D45: removed
Oct 15 15:40:35 localhost postfix/qmgr[8681]: 2D751B17D46: from=<>, size=2330, nrcpt=1 (queue active)
Oct 15 15:40:35 localhost postfix/local[31426]: 2D751B17D46: to=<apache@xxxxxx.com>, relay=local, delay=0, status=sent (delivered to command: /usr/bin/procmail)
Oct 15 15:40:35 localhost postfix/qmgr[8681]: 2D751B17D46: removedCode: Select all
hanji new # ls -al /home/httpd/.maildir/new
total 4
drwxrwxrwx 2 apache root 88 Oct 15 15:40 .
drwxrwxrwx 5 apache root 120 Feb 25 2004 ..
-rw------- 1 apache apache 2355 Oct 15 15:40 1129412435.31427_0.hanjiCode: Select all
Return-Path: <>
X-Original-To: apache@xxxxx.com
Delivered-To: apache@xxxxx.com
Received: by localhost.xxxxx.com (Postfix)
id 2D751B17D46; Sat, 15 Oct 2005 15:40:35 -0600 (MDT)
Date: Sat, 15 Oct 2005 15:40:35 -0600 (MDT)
From: MAILER-DAEMON@xxxxx.com (Mail Delivery System)
Subject: Undelivered Mail Returned to Sender
To: apache@xxxxx.com
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
boundary="E1A72B17D45.1129412435/localhost.xxxxx.com"
Message-Id: <20051015214035.2D751B17D46@localhost.xxxxx.com>
This is a MIME-encapsulated message.
--E1A72B17D45.1129412435/localhost.xxxxx.com
Content-Description: Notification
Content-Type: text/plain
This is the Postfix program at host localhost.xxxxx.com.
I'm sorry to have to inform you that your message could not be
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to <postmaster>
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The Postfix program
<bouncy@bounce.com>: host mailhost.bounce.com[61.121.253.169] said: 550 5.1.1
<bouncy@bounce.com>... User unknown (in reply to RCPT TO command)
--E1A72B17D45.1129412435/localhost.xxxxx.com
Content-Description: Delivery report
Content-Type: message/delivery-status
Reporting-MTA: dns; localhost.xxxxx.com
X-Postfix-Queue-ID: E1A72B17D45
X-Postfix-Sender: rfc822; apache@xxxxx.com
Arrival-Date: Sat, 15 Oct 2005 15:40:27 -0600 (MDT)
Final-Recipient: rfc822; bouncy@bounce.com
Action: failed
Status: 5.0.0
Diagnostic-Code: X-Postfix; host mailhost.bounce.com[61.121.253.169] said: 550
5.1.1 <bouncy@bounce.com>... User unknown (in reply to RCPT TO command)
--E1A72B17D45.1129412435/localhost.xxxxx.com
Content-Description: Undelivered Message
Content-Type: message/rfc822
Received: by localhost.xxxxx.com (Postfix, from userid 81)
id E1A72B17D45; Sat, 15 Oct 2005 15:40:27 -0600 (MDT)
To: bouncy@bounce.com
Subject: TEST SCRIPT
MIME-Version: 1.0
From: test@rulz.com
Content-Type: text/plain;
charset="iso-8859-1"
Message-Id: <20051015214027.E1A72B17D45@localhost.xxxxx.com>
Date: Sat, 15 Oct 2005 15:40:27 -0600 (MDT)
Message: test
--E1A72B17D45.1129412435/localhost.xxxxx.com--Thanks for making me laugh. Ha Ha. This: apache@xxxxx.com is just a mailbox. It's not apache. Here's another one for you:
the.queen.of.england@myDomain.com
It doesn't make me the Queen odf England now does it?
the.queen.of.england@myDomain.com
It doesn't make me the Queen odf England now does it?
This thread is getting too old... and boring. I've provided my argument(s). I've provided my proof of concept(s). You can take it or leave it. You haven't shown me anything.
Okay.. so again, I'll try to make another proof of concept. I've deleted /home/httpd. That is deleting Apache User's home directory. So his 'mailbox' is gone. I'll execute the script again....
Also.. I thought I'd show you apache's account info.. in case that was confusing you.
Now the interesting part.. is that now postfix/procmail are trying to drop mail to apache's home directory.. but it can't, cos it's not there. Also.. since you still don't seem to get it.. I'm sending the mail TO 'bouncey@bounce.com' FROM 'test@rulz.com'. Why is apache in the mix? Why is the bounce trying to go to apache's home dir?
hanji
You have a serious lack of understanding. Did you not see that apache is the USER. Apache's mailbox was located at /home/httpd/.maildir/new, and that is where that mail was dropped. Did you see the permissions on that directory being owned by apache:apache?? It's not just some virtual mail account.This: apache@xxxxx.com is just a mailbox. It's not apache
Okay.. so again, I'll try to make another proof of concept. I've deleted /home/httpd. That is deleting Apache User's home directory. So his 'mailbox' is gone. I'll execute the script again....
Also.. I thought I'd show you apache's account info.. in case that was confusing you.
Code: Select all
apache:x:81:81:apache:/home/httpd:/bin/falseCode: Select all
Oct 15 16:08:51 localhost postfix/local[31563]: 3D4ABB17E14: to=<apache@mydomaindude>, relay=local, delay=72, status=bounced (can't create user output file. Command output: procmail: Unable to treat as directory "/home/httpd/.maildir" procmail: Couldn't create "/home/httpd/.maildir" procmail: Unable to treat as directory "/home/httpd/.maildir" procmail: Lock failure on "/home/httpd/.maildir.lock" procmail: Error while writing to "/home/httpd/.maildir" )
Oct 15 16:08:51 localhost postfix/qmgr[8681]: 3D4ABB17E14: removedhanji