Timer on support ticket
Posted: Wed Mar 18, 2009 6:16 am
I'm writing some code for a support ticket system and I wanted to have a function that would track the time that a support ticket has been open (i.e. status of the ticket is set to open).
-timer autostarts when ticket's opened / autostops when closed
-stores time values in database
-each ticket has it's own timer with corresponding id
Anyone have any ideas as to how to approach this?
Any help is appreciated
-timer autostarts when ticket's opened / autostops when closed
-stores time values in database
-each ticket has it's own timer with corresponding id
Anyone have any ideas as to how to approach this?
Any help is appreciated