patrikG wrote:Who have you had good experiences with and for how long have you been using them?
Since registerfly is out of NJ (USA), I'll assume its okay to offer alternatives that aren't in the UK either.
I've used dotster.com for several years now, and there are some great things about it, and some not-so-great things.
They have a fantastic turnaround time on service requests, and on domain transfers. The longest any domain transfer has taken me in the last few years is 3 days - and most of that was reliant on the other registrar.
Their TOS and contracts make clear that you are an OWNER of a domain name, not a renter that gets use of it from them, where they own it. Network Solutions has the latter approach, and its something you should be very aware of when shopping for a registrar.
Their price is competitive, although not rock-bottom low.
They have a very nice "Synchronize domain renewal" system that lets you extend renewals by portions of a year, so that you can have multiple domains renew on the same date (extremely useful for businesses that want a recurring date for all renewals).
They don't have a CEO/Owner that uses his business to back his political views (like GoDaddy has). (I understand from others that GoDaddy gives good service, and has a solid interface, but personally, I deeply disagree with many of the statements the owner makes, and it does influence my willingness to help his business).
They are generally fairly straightforward in billing, and in documentation of changes.
The downsides I've found include a fairly unreasonable default for expired domains that turns them into SEO pages. One of my pages expired, I didn't notice in time, and it went SEO. When I notified the SEO with a trademark warning, the reply came from Dotster - Dotster itself was the SEO in question. I have serious ethical problems with them doing that.
Their interface hasn't changed much in the last couple of years, and the changes they have made have forced you to login more often, and have added more clutter, while not fixing the current annoyances in the interface. For a casual domain register customer, its probably not an issue, but with 15+ domains, its on my nerves.
I've considered moving to another registrar, but the good points far outweigh the bad points for me so far.