Hi
Does anyone here have experience with creating a php application that could use a voIP application such as asterisk, skype, etc.?
For example,
I have a table with two columns "customers" and "phone numbers". I'm not sure if this is possible or how to go about it, but I want to make it so that when users click a phone number, the voip application will get invoked and make the call?
Also I would like to store the entire call records into a mysql database.
I've done some research to see which VoIP software I could use. I found asterisk but I'm not sure if this will integrate well with what I'm trying to accomplish.
Does anyone have any suggestions or concepts?
Thanks
Stephen
PHP/mySQL and VoIP
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- kbrown3074
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steviechan83
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Softphones
I do not have any softphone client yet because I'm not sure how to go about this.
If you have any good links or sites where I can learn how to integrate my php app with any voip software. Please let me know.
Basically, I need to be able to have this so that when the link is clicked a softphone will call the phone number.
Company AYZ, 604-941-2300
Also, I need it to go from the softphone to mysql in order to store the call records.
>> Company AYZ, 604-941-2300, July 31, 2006 10:00 AM, 10 minutes
>> Company AYZ, 604-941-2300, July 30, 2006 10:00 AM, 5 minutes
>> Company AYZ, 604-941-2300, July 29, 2006 10:00 AM, 2 minutes
Are there any voip software available for free or not free that would allow me to do this?
Thanks
Stephen
If you have any good links or sites where I can learn how to integrate my php app with any voip software. Please let me know.
Basically, I need to be able to have this so that when the link is clicked a softphone will call the phone number.
Company AYZ, 604-941-2300
Also, I need it to go from the softphone to mysql in order to store the call records.
>> Company AYZ, 604-941-2300, July 31, 2006 10:00 AM, 10 minutes
>> Company AYZ, 604-941-2300, July 30, 2006 10:00 AM, 5 minutes
>> Company AYZ, 604-941-2300, July 29, 2006 10:00 AM, 2 minutes
Are there any voip software available for free or not free that would allow me to do this?
Thanks
Stephen
- kbrown3074
- Forum Contributor
- Posts: 119
- Joined: Thu Jul 20, 2006 1:36 pm
first off..you running linux or windows? If you are running Windows..look to spend a good amount of money on softphones/licenses. If you are runnin linux..there are quite a few softphone clients out there. How you would integrate them..that Im not really sure. The company I work for uses a predictive dialer(EIS) to make the calls and use a php app to do data capture.
Do you have the asterisk box set up already? Do you have the voip cards that you need? I dont know the full spectrum of getting stuff up for this but I have some clues on what the sysadmins did to set it up.
Do you have the asterisk box set up already? Do you have the voip cards that you need? I dont know the full spectrum of getting stuff up for this but I have some clues on what the sysadmins did to set it up.
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steviechan83
- Forum Newbie
- Posts: 4
- Joined: Mon Jul 31, 2006 11:47 am
Thanks for your reply !
I'm currently running windows and this will be a single-user or two-user application that i need this for.
In the beginning i thought somehow i can just make it use an application like "SKYPE" and then somehow capture the call-records.
Thanks for the advice.
Stephen
I'm currently running windows and this will be a single-user or two-user application that i need this for.
I do not have asterisk set up and no VoIP card. I guess I need to do much more research than i thought.Do you have the asterisk box set up already? Do you have the voip cards that you need? I dont know the full spectrum of getting stuff up for this but I have some clues on what the sysadmins did to set it up.
In the beginning i thought somehow i can just make it use an application like "SKYPE" and then somehow capture the call-records.
Thanks for the advice.
Stephen
- kbrown3074
- Forum Contributor
- Posts: 119
- Joined: Thu Jul 20, 2006 1:36 pm
You gotta integrate the asterisk box with your frontend app somehow. I know my boss is looking into a new way that our agents can work from home and he is looking for a citrix server to run the frontend using desktop images. I know a guy at work got asterisk running fine at home using Linux..not sure how much of a pain it is in Windows.