server/nameserver change

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yurik
Forum Newbie
Posts: 7
Joined: Tue Feb 12, 2008 3:52 pm
Location: Oushuu, Japan

server/nameserver change

Post by yurik »

I asked my hosting company to move me to a server where I could have a custom nameserver with static ips.

So I changed my registrar's nameserver (NS) settings from :
ns1.myhostingcompany.net
ns2.myhostingcompany.net

to

ns1.mydomain.com and static ip
ns2.mydomain.com and static ip

I made this change 24 hrs ago and during this time my web site and email have been down. Firefox shows "Server not found" and my email program shows "host not found".

The hosting company told me it takes 48-72 hours to the DNS to propagate. I looked up my site in a few whois sites and they all have the new nameservers. I can also use a ftp program to upload files to the new server.

Is this propagation the cause of my site/email being down or can it be something else that's wrong ?
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Christopher
Site Administrator
Posts: 13596
Joined: Wed Aug 25, 2004 7:54 pm
Location: New York, NY, US

Re: server/nameserver change

Post by Christopher »

It is quite possible that there is something wrong with you DNS entries. You have not provided enough information to know. It does take longer for name servers to propagate than domains.
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