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PostPosted: Thu Jun 23, 2005 7:27 am 
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Joined: Thu May 19, 2005 5:19 am
Posts: 3
Location: Bucuresti
Hy.
Lets say have an onlineshop and I want to implement a solution to partial delivery.
Meaning that after the customer shops some products he checks out.
But if some products are not practicly on stock I cant deliver them yet.
I deliver the products that i have and the rest when I got them in stock.
I dont want to show an page the info about if I have them or not.
Did someone have experience with this?
Please giive a hint or an ideea if you can !
Thankx!

Adrian :wink:


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PostPosted: Thu Jun 23, 2005 7:40 am 
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Breakbeat Nuttzer
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Joined: Wed Mar 24, 2004 8:57 am
Posts: 13098
Location: Melbourne, Australia
You say you don't want the customer to know if it's in stock or not? That doesn't sound like a good idea... if I'm going to place an order I want to know how long it's going to take to get it.

If there's a delay and I was never informed my order was out of stock I'd be an unhappy puppy. But if I placed my oder knowing very well that you were awaiting stock I'd be quite understanding of the delay.

Not sure what your question is asking really. Are you just curious how one would implement an "order on request" system?


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 Post subject: Yes
PostPosted: Thu Jun 23, 2005 7:45 am 
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Location: Bucuresti
Practicly I want the customer to know that this product is available but I dont have a specific amount so i want to put him on a list..
something like this ..or similar.


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PostPosted: Thu Jun 23, 2005 7:54 am 
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DevNet Resident
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Joined: Wed Oct 09, 2002 6:51 pm
Posts: 1206
Location: Keele, U.K.
On the order management side of things I would have a form where I could check of the items that I have sent, and an approximate time when the others will arrive.

I would then generate an email to the customer that would list the items that have been sent and a list of items that are waiting to be shipped with the approx time when the items will be shipped.

The number one thing is to keep the customer informed of what is happening.


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