Page 1 of 1

Messages marked as scam...

Posted: Thu Apr 09, 2009 11:59 am
by Lashiec
I'm trying to send out emails with images in them, so they look more like a web page. There is a header image, footer, whatever. The way I'm doing it is just linking to a server instead of actually sending the image out. So in the html for the email it may look something like:

Code: Select all

 
<div id="header"><img src="http://20.20.20.20/images/img1.jpg"></div>
<div id="body">Your message</div>
 
The thing is, the images are stored on a server without a domain name pointing to it. So it does link to a server with just the IP address. I also tried putting them on a server with a domain name and linking them out with the domain name (http://www.server.com/images/img1.jpg). I can view the images in Thunderbird after I click "This is not a scam" and "View images".

The other thing is that the emails are being sent out from the server with only the static IP address pointing to it. I'm thinking that because I put a reply address to something (test@domain.com) and it sees that the email is coming from a server that has nothing to do with that domain that it is causing spam filters to pick it up and blocking it. Some other tests with hotmail and other local ISP emails they all go into a spam filter. I'm also using my works SMTP server to send these out, which also has a different domain name than the email is set to be coming from. But, even if I set it to be from my own email address at work, using my works SMTP I get the same scam warnings.

I'm really not familiar with how email servers work or anything, so that's a huge problem. Any help as to how I could get the outgoing emails to stop being marked as a scam?

Re: Messages marked as scam...

Posted: Thu Apr 09, 2009 8:38 pm
by Chris Corbyn
What exactly is the content of the messages? If you can view the full headers of the email you may find some reasoning in there.

Also, definitely do not put links to IP addresses without a domain name in there. I don't have any concrete evidence that doing so will appear scammy but I'd imagine it would do!

Re: Messages marked as scam...

Posted: Fri Apr 10, 2009 10:03 am
by Lashiec
Here is a header:

Subject: (i left it blank)
From: Name Replaced <email@myworkdomain.com>
Date: 4/9/2009 11:43 AM
To: email@myworkdomain.com
X-Account-Key: account2
X-UIDL: 51765662
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00000000
Received: from 1.1.1.1 [1.1.1.1] by mail.myworkdomain.com with ESMTP (SMTPD-10.0) id A5D3060C; Thu, 09 Apr 2009 11:44:03 -0500
Message-ID: <1239295438.49de25cec274b@1.1.1.1>
MIME-Version: 1.0
X-RCPT-TO: <email@myworkdomain.com>
X-UIDL: 517625662
X-IMail-ThreadID: 25d2039d0000d084
X-Antivirus: AVG for E-mail 8.0.238 [270.11.49/2050]
Content-Type: multipart/mixed; boundary="=======AVGMAIL-49DE25D30000======="

I replaced my domain and IP, so the 1.1.1.1 isn't really there, it's the IP of the computer the email was sent out on.

I'm going to take a guess that where it says it's received from 1.1.1.1 by subdomain.myworkdomain.com is a problem. Our work domain isn't pointing to the 1.1.1.1 IP address. I was reading this page - http://swiftmailer.org/wikidocs/v3/tips/spam - last night and I'll probably have to configure our MX server to know something about the 1.1.1.1 IP address or something. It's all fairly confusing still...

Although getting it all set up is confusing and difficult, it's always more difficult to explain to the client why they need to have their own mail server set up for this instead of leeching off our small web test server hosted on our cable modem here at work!