How to teach someone to report bugs / feature requests
Posted: Thu Jul 16, 2009 10:31 am
I'm sure other people have addressed this issue:
Sometimes when you are developing a web app, people are testing it as you go along. Often they will explain a bug or feature request in a way that leads me (the programmer) to poke myself in the eye.
None tech folks dont understand the idea of being specific in terms of urls, location of the page, etc.
Has anyone seen a document which I could give to someone to teach them what a proper bug report or feature request looks like?
Sometimes when you are developing a web app, people are testing it as you go along. Often they will explain a bug or feature request in a way that leads me (the programmer) to poke myself in the eye.
None tech folks dont understand the idea of being specific in terms of urls, location of the page, etc.
Has anyone seen a document which I could give to someone to teach them what a proper bug report or feature request looks like?