Need Developers view on this!

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jonnyb
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Need Developers view on this!

Post by jonnyb »

Hi,

I have a website that has being developed by a company and there is a few things they are saying regarding a few technical issues that seem to be a bit odd to me. I am not at all technical but I will try and explain what I mean.

The website is set up so clients have a admin area were they can upload text based descriptions of their products accompanied with images to create online profiles which users can view. The problem I have is that when ever a client chooses to edit some text for example, when they go to the edit page the image file is no longer attached and the client has to find the image on their pc and reattach - which is obviously a giant pain.

I've asked my web company if they can fix this so images remain attached when editing and they've said that its a big technical issue that they'll have to look into. From my point of view this only seems like a small thing to do and it should have been developed like this to Begin with.

The latest version of php and mysql has been used to dev the site.

Any tips on how this issue can be fixed or solved would be greatly appreciated. I can then explain to them how I know its a simple job then in case they are ripping me off!

Thanks,
J
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John Cartwright
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Re: Need Developers view on this!

Post by John Cartwright »

There is nothing "technically" difficult about properly implementing the said feature. Just sounds like they are being lazy.
jonnyb
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Re: Need Developers view on this!

Post by jonnyb »

Fair enough John and thanks so much for your reply. I thought that as well!

What's a good statement I could go back to my developers with? If i go back and tell them that its easy they will no doubt make a whole bunch of rubbish up explaining how tricky it is. Is there anything technical statement i can say so it shows them I know what I'm talking about.

Thanks again,
J
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Benjamin
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Re: Need Developers view on this!

Post by Benjamin »

It would appear that they are under qualified if they think that this is a complex issue. There may be a "gotcha" in your particular circumstance, however that is improbable. It would be a good idea to wrap things up with them and find a new developer or team.

You can simply tell them that you have consulted with some programming experts, who have advised you that this is a rather trivial feature.
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Benjamin
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Re: Need Developers view on this!

Post by Benjamin »

They should have known better from the start to build it how they did, anyway.
josh
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Re: Need Developers view on this!

Post by josh »

My statement to the company would be: "your developers don't know how conditionally respond to a form upload request when a file is omitted, please rectify this or I'll go thru another company that has the ability to provide the service they say they provide".

Like Benjamin said, its possible the company has built up a brittle code base over the years, and is afraid to muck in their own code (so they are not necessarily inexperienced, however are not providing good service). It's not the user's job to jump thru hula hoops to save the company money, should be other way around.
jonnyb
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Re: Need Developers view on this!

Post by jonnyb »

thanks for your help mate!
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