hello,
I need to start using a support ticket system. So far the one that looks promising is osticket. I want something simple and for the most part "non-hackable". It seems that open source project like this one are a big target for hackers. Of course, PHP-mysql based.
Thank you
support ticket suggestion
Moderator: General Moderators
Re: support ticket suggestion
I've heard good things about Trac (http://trac.edgewall.org/), haven't had the use yet to install it and really set it up, but was reading how it sets up nicely with subversion.
They have a demo section to try it out.
-Greg
They have a demo section to try it out.
-Greg
Re: support ticket suggestion
We use kayako http://www.google.pl/url?sa=t&source=we ... iQ&cad=rja
It is not expensive, it is safe and stable.
It is not expensive, it is safe and stable.