I upgraded my computer from Win98se to Win2000 and Firefox quit working. So I went to the Firefox support forum and posted the problem and the solutions absolutely stunned me. Apparently you have to be an expert beyond my capability to use FF beyond the basic first installation. The things they are telling me to do defy imagination. Edit paths (and they don't tell me what paths in files that are about a zillion lines, edit or delete files that have pathnames that are too long to fit on my screen...
"Follow step 5" which has me rebooting the computer, like, five times.
I would like to use this browser, but the directions they give for fixing it when it breaks are simply beyond my comprehension. Uninstalling it, incredibly enough, does not work. Apparently it puts files all over your computer and does not remove them, so when it gets reinstalled they are still there screwing things up.
I'm hoping someone here has a better way to restore Firefox.
Firefox breaks after upgrade to Win2k
Moderator: General Moderators
- Maugrim_The_Reaper
- DevNet Master
- Posts: 2704
- Joined: Tue Nov 02, 2004 5:43 am
- Location: Ireland
I run Firefox on Win2000, WinXP, and Linux.
Never had any issues with newer version post 1.0.0. The earlier ones did have a nasty habit of creating version specific application data folders, but not since (though all versions are still registered as being installed in the Control Panel Install/Remove Program list!).
I think the upgrade is your problem - uninstall all Firefox versions (that multiple listing thing again), and re-install from scratch. Look for any references to Phoenix (if using versions from that far back at any stage). Delete any such folders in your "Application Data" folders (usually a base folder, and specific ones for all users).
Clean the registry if you know how (otherwise don't dream of touching it) of any Firefox/Phoenix entries.
Never had any issues with newer version post 1.0.0. The earlier ones did have a nasty habit of creating version specific application data folders, but not since (though all versions are still registered as being installed in the Control Panel Install/Remove Program list!).
I think the upgrade is your problem - uninstall all Firefox versions (that multiple listing thing again), and re-install from scratch. Look for any references to Phoenix (if using versions from that far back at any stage). Delete any such folders in your "Application Data" folders (usually a base folder, and specific ones for all users).
Clean the registry if you know how (otherwise don't dream of touching it) of any Firefox/Phoenix entries.
- Bill H
- DevNet Resident
- Posts: 1136
- Joined: Sat Jun 01, 2002 10:16 am
- Location: San Diego CA
- Contact:
Yeah. I did that. Problem is (as best I can tell) there's a "profile" somewhere that is screwing things up. Firefox can't uninstall it, but when installed it can find it well enough to screw things up, but not well enough to use it. I found a couple of things that looked loke profiles and removed them, but apparently I haven't found the right one.
- n00b Saibot
- DevNet Resident
- Posts: 1452
- Joined: Fri Dec 24, 2004 2:59 am
- Location: Lucknow, UP, India
- Contact:
Start Menu > Search
Perhaps you'll find something you overlooked.
Set Search Time - A google chrome extension. When you search only results from the past year (or set time period) are displayed. Helps tremendously when using new technologies to avoid outdated results.
- Maugrim_The_Reaper
- DevNet Master
- Posts: 2704
- Joined: Tue Nov 02, 2004 5:43 am
- Location: Ireland
You need to look manually through all Application Data folders, esp the individual user's folder in "Documents and Settings\USERNAME\Application Data\Mozilla\Firefox\Profiles".
Delete its contents - in fact delete the entire Mozilla folder before a reinstall. Actual profile usually has a .default appended unless you've specifically created a replacement through the Profiles manager.
Delete its contents - in fact delete the entire Mozilla folder before a reinstall. Actual profile usually has a .default appended unless you've specifically created a replacement through the Profiles manager.