Router crashing - any clues?

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Chris Corbyn
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Router crashing - any clues?

Post by Chris Corbyn »

This is an odd one.

Bought a new router today. D-Link DI-604. Plug it into my Cable modem and connect it to my laptop and it works fine. As soon as I connect my desktop PC to it, the router deadlocks after about 3 basic web page loads. The desktop PC is a 64-bit machine with two ethernet cards - I've tried both cards with the same effect on the router.

I've tried having just the desktop PC connected without the laptop but I get the same again. I've tried 3 differnet cables too. The desktop PC has Gentoo Linux and Windows XP on it - I've tried both and had the same issues :? Sometimes it even deadlocks during DHCP.

Even more irrtitating - it remains deadlocked after being unplugged from the mains unless you give it at least 5 mins or so without power :(

Anyone got any idea, however crazy what I should maybe be looking at? Why would something like a router deadlock when connected to one PC but not to another?
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John Cartwright
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Post by John Cartwright »

I know this is silly, but I have to ask

Have you upgraded to latest versions of firmware?
Have you called their technical support? I have had many many many problems with routers in the past and the tech guys (although you hate them) are extremely helpful at these kinds of problems.
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Chris Corbyn
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Post by Chris Corbyn »

Jcart wrote:I know this is silly, but I have to ask

Have you upgraded to latest versions of firmware?
Have you called their technical support? I have had many many many problems with routers in the past and the tech guys (although you hate them) are extremely helpful at these kinds of problems.
I called technical support earlier and he couldn't help me.... I felt as though I was helping him through the troubleshooting instead of vice-versa. When I was on the phone to them I asked if there was a firmware upgrade available and he checked compared with what I have and said that there isn't one :(

Cheers :)
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John Cartwright
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Post by John Cartwright »

Sorry I can't be of more help, but go get a refund and buy a linksys :)
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Chris Corbyn
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Post by Chris Corbyn »

Jcart wrote:Sorry I can't be of more help, but go get a refund and buy a linksys :)
No worries. Yeah if I can't resolve it I'll be getting my money back on monday :)
alex.barylski
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Post by alex.barylski »

I dought I'll be of any assistance, but I'll poke through my networking books quickly and see if I can't find something...

So it's your desktop PC thats causing the problems...this you have decided?

Regardless whether your laptop is plugged in to router or not?

Your Desktop has Windows/Linux dual boot?

The laptop experiences no problems? In which case you know it's not the router, but something on the desktop?

Likely a pointless question, but...when you installed dual boot on the PC, which OS was installed first?

Whats on your laptop? Just Gentoo? or is it dual boot as well?

Cheers :)
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pickle
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Post by pickle »

It shouldn't matter what you plug into it. As long as it's not a cup of water, no client should ever crash a router. I've never liked D-Link. Get a Linksys.
Real programmers don't comment their code. If it was hard to write, it should be hard to understand.
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Christopher
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Post by Christopher »

It is strange but I bought the exactly the same router about a month ago because the old SMC 8004 would randomly drop to 10% download speed. I just plugged in the D-Link and it has worked perfectly so far.

Maybe it is a bad unit. The firmware upgrade is pretty simple. I checked on the website and found the file, but was on a Linux box and you need Windows download it (stupid). Try that before returning the unit.
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alex.barylski
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Post by alex.barylski »

I was under the impresison it worked fine for the laptop but not the dual boot Desktop...

In which case...it's clearly not a hardware problem...as I believe he also tried 3 different cables and 2 different cards...which I assumed were known to work...

I would strongly suspect it's a config problem somewheres...if his Linux laptop has no problems...again assuming he's tried various other ports on the router, incase the port the dekstop is plugged into is wonky...

Keep trying...eveuntually you'll solve it and you can share you experiences with us :)
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Chris Corbyn
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Post by Chris Corbyn »

I'm taking it back and getting a Gigabyte one later. The store I'm buying from don't have any LinkSys ones at the cheap end of the spectrum and I need to just pick one up in my lunch break. In my experience routers usually should "just work" for normal web browsing. The only times I hear of faults/crashes are with gamers using hevay traffic loads.

Thanks anyway guys :)
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