Help desk

Ye' old general discussion board. Basically, for everything that isn't covered elsewhere. Come here to shoot the breeze, shoot your mouth off, or whatever suits your fancy.
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Draco_03
Forum Regular
Posts: 577
Joined: Fri Aug 15, 2003 12:25 pm
Location: Montreal, Canada

Help desk

Post by Draco_03 »

Hi,

I’ve been “googling” for a good help desk, what I would like is to be able to find one that can communicate with Acomba (fortune 1000) accounting system. I’ve been using Act for CRM, but if anyone knows a program that would combine CRM and a help desk (time billing) together, id be more happy.

My main issue is I’m working with different database right now.. one for Acomba (accounting) and one that the sales person are using (act!). But Act can't keep track of multiple machines per clients. Or can't take care of Time billing...

Anyways, any suggestion would be appreciated.

Thanks
Draco_03
Forum Regular
Posts: 577
Joined: Fri Aug 15, 2003 12:25 pm
Location: Montreal, Canada

Post by Draco_03 »

I guess I'm way too specific...
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