that ancient printer...that ancient customer

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Charles256
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that ancient printer...that ancient customer

Post by Charles256 »

Okay. So the deal is in order to bring him a system that I'm writing in PHP he's going to have to get a new printer. why? because his printer won't work under windows. no way, no how. too damn old. solution? buy a new printer. problem is their 255 bucks a pop, it's a dot matrix printer that runs unde3r every damn OS known to man.. client doesn't want to spend the money..if he doesn't I can't complete the project. I live in the U.S., would I have to give a refund? or is this his damn fault?
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MrPotatoes
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Post by MrPotatoes »

his damned fault
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RobertGonzalez
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Post by RobertGonzalez »

His damn fault for not looking at the end requirements. Charge him to make it compatibale with other printers or sell him the printer as part of the development deal (and increase the deal quote appropriately).
Charles256
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Post by Charles256 »

I told him it'd have to work under windows (didn't write it in the contract.doh) but his current printer won't move to windows no matter what.so basically tell him to upgrade or he's out 200 he gave me to do it?
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daedalus__
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Post by daedalus__ »

Would a mechanic pay for a new part for your engine?

His fault.
Charles256
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Post by Charles256 »

guess I'm just too nice a guy at heart. Okay. Thanks for the analogy. I told him it had to run on windows. he should have mentioned the printer didn't work with windows. he didn't. i found out. his fault.got it. good.no refund.either he upgrades or he's otu 200 bucks and still has to find a solution to his problem..hope he doesn't do that.i will feel bad about it
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RobertGonzalez
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Post by RobertGonzalez »

You did the work you said you'd do under contact, right? If that is the case, he has no choice but to pay you. Period.
Charles256
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Post by Charles256 »

so basically just finish writing up the script and the install and hand it over and say once you get an appropriate printer it'll work,right? I won't even push for the second half of payment but I suppose so long as I finish writing the script I did do what I was supposed to do
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RobertGonzalez
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Post by RobertGonzalez »

If the contact called for you writing the app to do what was asked for, then you did your part. If what you asked for requires additonal equipment, software, code or other stuff, that is on the client to worry about. If you went out and bought hardware that required a particular piece of software to run, you;d have to worry about getting that yourself. Seems to be a similar case.

NOTE I know that analogy was bad, but I couldn't think of a better example.
Charles256
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Post by Charles256 »

I agree. You're absolutely right. thanks.
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