PHP Mailer problems

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ADTRAN
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PHP Mailer problems

Post by ADTRAN »

This is regarding the PHP Mailer class (http://phpmailer.sourceforge.net/).

I've been sending emails for a business application using the class and some people get the mail fine, some people find it in their junk mail, and some people (people at AT&T specifically) don't ever get the emails at all...

What could be causing this situation, and is there a feasible way to fix this for the people that aren't getting it at all?
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feyd
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Post by feyd »

It's really hard to say one way or another. But I would suspect they've either marked your server as a spamhaus or they consider the emails you send as spam and therefore discard them before they reach the intended users.
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Chris Corbyn
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Post by Chris Corbyn »

Check your server's IP for being blacklisted here:

http://www.robtex.com/rbls.html

Then remove PHPMailer from your website, download Swift Mailer and saves yourself some memory :P

j/k :lol:
ADTRAN
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Post by ADTRAN »

Thanks for the replies, but there's one thing I forgot to mention:

We also send a copy of all the emails that go out to a dummy account here. When we forward from this account, the emails get there just fine...
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Chris Corbyn
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Post by Chris Corbyn »

ADTRAN wrote:Thanks for the replies, but there's one thing I forgot to mention:

We also send a copy of all the emails that go out to a dummy account here. When we forward from this account, the emails get there just fine...
Not all email servers check the same blacklists or check from spam in the same ways. It certainly sounds like a blacklisting issue. Send one to chris@w3style.co.uk and I'll see what I can determine from its path and headers etc.
matthijs
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Post by matthijs »

Then remove PHPMailer from your website, download Swift Mailer and saves yourself some memory
and don't forget to thank Chris afterwards (hint)
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