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PHP Mailer problems

Posted: Thu Aug 10, 2006 4:24 pm
by ADTRAN
This is regarding the PHP Mailer class (http://phpmailer.sourceforge.net/).

I've been sending emails for a business application using the class and some people get the mail fine, some people find it in their junk mail, and some people (people at AT&T specifically) don't ever get the emails at all...

What could be causing this situation, and is there a feasible way to fix this for the people that aren't getting it at all?

Posted: Thu Aug 10, 2006 4:27 pm
by feyd
It's really hard to say one way or another. But I would suspect they've either marked your server as a spamhaus or they consider the emails you send as spam and therefore discard them before they reach the intended users.

Posted: Thu Aug 10, 2006 4:55 pm
by Chris Corbyn
Check your server's IP for being blacklisted here:

http://www.robtex.com/rbls.html

Then remove PHPMailer from your website, download Swift Mailer and saves yourself some memory :P

j/k :lol:

Posted: Fri Aug 11, 2006 7:54 am
by ADTRAN
Thanks for the replies, but there's one thing I forgot to mention:

We also send a copy of all the emails that go out to a dummy account here. When we forward from this account, the emails get there just fine...

Posted: Fri Aug 11, 2006 8:06 am
by Chris Corbyn
ADTRAN wrote:Thanks for the replies, but there's one thing I forgot to mention:

We also send a copy of all the emails that go out to a dummy account here. When we forward from this account, the emails get there just fine...
Not all email servers check the same blacklists or check from spam in the same ways. It certainly sounds like a blacklisting issue. Send one to chris@w3style.co.uk and I'll see what I can determine from its path and headers etc.

Posted: Fri Aug 11, 2006 8:26 am
by matthijs
Then remove PHPMailer from your website, download Swift Mailer and saves yourself some memory
and don't forget to thank Chris afterwards (hint)