unable to install zone alarm

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raghavan20
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unable to install zone alarm

Post by raghavan20 »

i get the following error when trying to install zonealarm in my laptop. it is running windows xp.
Setup is unable to log into the TrueVector service. Install cannot continue without logging into the TrueVector service.

Please use the service manager to shut down the TrueVector service and restart the installer program.
Any help is deeply appreciated.
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seodevhead
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Post by seodevhead »

Have you ever installed zone alarm on this laptop before? If so, it could be that there are still traces of the TrueVector service still in your windows and windows/sys32 folders (vs***.dll/exe) When you uninstall zonealarm, it still leaves a crap load behind that will interfere with reinstallation sometimes.

If not, I don' know what could be causing it. Let us know how you make out.
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raghavan20
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Post by raghavan20 »

the problem now is i do not have truevector service at all in computer management -> services

thanks for your help
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seodevhead
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Post by seodevhead »

Is it still giving the same error?
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