Ye' old general discussion board. Basically, for everything that isn't covered elsewhere. Come here to shoot the breeze, shoot your mouth off, or whatever suits your fancy. This forum is not for asking programming related questions.
yeah..when she said it's always useful I thought about destroying a small planet as punishment.... Heh. I was beside myself half that conversation if you couldn't tell.
At least you did make that clear to her. My problem in situations like that is that I stay way to nice/friendly. Don't know, maybe my parents should have yelled at and beaten me some more I'm learning though, so I'll keep your conversation in mind next time I need to make a phone call like that.
I've always found maintaining a stern, but polite, attitude gets me miles further than simply ranting. I've actually asked customers to ring me back once they have calmed down (really abusive,) in the past. Can't imagine Dell employees would be any more inclined to help someone who is abusive either.