Hi,
for my clients, i want to setup a ticketig-support system where the client first types his question, and we get noticed by mail.
after that we send mail to the server and he sends it to the client. And in the other way also.
I find it a good manner of handling.
Anyone an idea what script to use?
greets and a colde beer!
tom
email to discussion script
Moderator: General Moderators
- Chris Corbyn
- Breakbeat Nuttzer
- Posts: 13098
- Joined: Wed Mar 24, 2004 7:57 am
- Location: Melbourne, Australia
If you want to send email to the server and have your ticket system do something with it before forwarding to the client then you need to do some trickery with system filters at the MX. This is completely unrelated to PHP and more about SMTP server administration.
You could work around it by picking up email from the mailbox via IMAP or something.
Swift has plenty of examples in the documentation, you should read there first.
Ticketing systems using Swift (though with a different goal to yours):
http://www.activecollab.com/ (Might still be using version 2)
http://www.flyspray.org/
You could work around it by picking up email from the mailbox via IMAP or something.
Swift has plenty of examples in the documentation, you should read there first.
Ticketing systems using Swift (though with a different goal to yours):
http://www.activecollab.com/ (Might still be using version 2)
http://www.flyspray.org/