Ye' old general discussion board. Basically, for everything that isn't covered elsewhere. Come here to shoot the breeze, shoot your mouth off, or whatever suits your fancy. This forum is not for asking programming related questions.
Has anybody here used RobotReplay? It's a usability testing tool that allows you to record what your users do when they get to your site. I haven't tried it yet, but it looks very cool (and free!). Let me know about your experience with it if you have used it.
I imagine that you'd only use something like this on a test/beta audience... or at least I would. Otherwise, you better make it very clear what information is collected by this script and why it's collected in your privacy policy.
Yeah, it would definitely need to go in the privacy policy. But that would be a hard sell, telling customers that there is a chance that their actual screen activity was being recorded.
yes, it really would be asking for trouble using this on your live website, but for testing it would be nice. This way you don't need a lab or a person standing over another person's shoulder to do usability testing.