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RobotReplay
Posted: Mon Apr 16, 2007 12:13 pm
by Luke
Has anybody here used RobotReplay? It's a usability testing tool that allows you to record what your users do when they get to your site. I haven't tried it yet, but it looks very cool (and free!). Let me know about your experience with it if you have used it.
EDIT: oops... forgot the link
http://www.robotreplay.com
Posted: Mon Apr 16, 2007 1:32 pm
by RobertGonzalez
Have you downloaded it yet? I tired but I am getting an error. It looks cool, as long as your users are not concerned with privacy.
Posted: Mon Apr 16, 2007 1:56 pm
by Luke
I imagine that you'd only use something like this on a test/beta audience... or at least I would. Otherwise, you better make it very clear what information is collected by this script and why it's collected in your privacy policy.
Posted: Mon Apr 16, 2007 3:43 pm
by RobertGonzalez
Yeah, it would definitely need to go in the privacy policy. But that would be a hard sell, telling customers that there is a chance that their actual screen activity was being recorded.
Posted: Mon Apr 16, 2007 4:11 pm
by Luke
yes, it really would be asking for trouble using this on your live website, but for testing it would be nice. This way you don't need a lab or a person standing over another person's shoulder to do usability testing.
Posted: Mon Apr 16, 2007 9:32 pm
by Kieran Huggins
I saw a demo of this at a TorontoDemoCamp a little while ago, looks promising!
http://www.openqa.org/selenium/