Support Contracts

Ye' old general discussion board. Basically, for everything that isn't covered elsewhere. Come here to shoot the breeze, shoot your mouth off, or whatever suits your fancy.
This forum is not for asking programming related questions.

Moderator: General Moderators

Post Reply
alex.barylski
DevNet Evangelist
Posts: 6267
Joined: Tue Dec 21, 2004 5:00 pm
Location: Winnipeg

Support Contracts

Post by alex.barylski »

Just curious, but I have never worked for an OSS vendor before.

When companies sell support contracts for $400/year or whatever...what do those contracts usually stipulate exactly? If a enterprise purchases a contract are you usually expected to perform custom development or just be on call in case of emergencies or is it training or what?
Post Reply