I hate it as much as you do...actually thats a lie I don't really hate it...anyways...
All legalities and ethics aside...
I have a newsletter managment application...it handles sending emails, bounce processing, list management, etc...think phpList
I have a potential client that has a legit idea for B2B but it also requires sending emails to businesses on a list which have not opted-in according to my system.
I explained that he would have to get each subscriber to "re-confirm" their subscription before they receive emails (this is a technical fact/feature I implemented into my system that no subscriber is confirmed to receive emails until my system knows they are good to receive).
I explained that I cannot take the chance of ruining my ISP relationships by having someone complain about spam. After some consideration I think I may have a solution.
I figure they can setup the SMTP server locally or on some other host and sign a waiver clearing me of any wrong doing, knowing that I simply supplying the software to deliver emails to an SMTP and nothing else. My system would then connect to their SMTP server to send the emails.
If any of his subscribers complain about SPAM have I done enough to clear myself of any blacklisting (IP) and/or legal issues???
Mostly I'm concerned with the blacklisting if IP's -- which is why I ask here. My software only provides the interface but he's providing the SMTP service, so if anyone complained, his SMTP server IP would be blacklisted, correct? Basically leaving me free and clear?
Cheers,
Alex
Unsolicted email
Moderator: General Moderators
-
alex.barylski
- DevNet Evangelist
- Posts: 6267
- Joined: Tue Dec 21, 2004 5:00 pm
- Location: Winnipeg
Re: Unsolicted email
Yes, as long as the IP is his, and not yours, you will not be blacklisted. Keep in mind, any mail from that IP would indeed be blacklisted. His concern is less the spam blockage, but the fact that if his server gets blacklisted, he may well be down for days, or even several weeks while the blacklist is cleared, and it may take a long time to figure out who is and who is not getting emails that he's sending.
If your software is doing the mailing, as long has he is the one entering the email addresses and pressing send, I don't think you have any legal problems.
If your software is doing the mailing, as long has he is the one entering the email addresses and pressing send, I don't think you have any legal problems.
Re: Unsolicted email
In my experience it's often the IP that gets blacklisted, but also the service. If your company name is anywhere in the email (eg 'Sent by PCSpectra') and someone puts 'PCSpectra' on a blacklist then no email with that in the body text will get through until you've managed to remove it from whatever list. So don't use it as an opportunity to market your mailing service.
Re: Unsolicted email
Agreed!
-
alex.barylski
- DevNet Evangelist
- Posts: 6267
- Joined: Tue Dec 21, 2004 5:00 pm
- Location: Winnipeg
Re: Unsolicted email
The email service is entirely rebranded only the software is used...
I will certainly have to give it more thought...
I will certainly have to give it more thought...