warning about AJ squares' auction script

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kevbev16
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warning about AJ squares' auction script

Post by kevbev16 »

Hi,
I just thought i would warn you about AJ square.
AJ squares' auction software is the worst php script I have ever bought. AJ squares website looks very professional and the demos are fantastic but when you buy the package for 299 euros you are not given, any php files thus you basically can't edit anything on the site. Nearly all the features it states as having do not function properly. I have spent a year trying to solve the problems with their, "customer support", which I can categorically say is the most ineffective waste of time. They have managed to solve hardly any problems. As the site does not actually function properly and you do not have any php files, you cannot try and solve the problems thus the website is obsolete. You will have to pay an extra 1999 euros to actually get the, "open source code", which is basically the wrong name for decrypted files. The problems that you face when buying this, "enterprise package" for just under 2000 euros. Firstly, the bidding system does not work properly; for the price of 1999 euros, you would expect it to have a proxy bidding system. The search engine does not work. It does not recognised when an auction has ended thus bidding can still occur after an item has expired. The payment system from user to user does not function. It will not recognised if someone has paid. The whole format of a, “Dutch auction” does not work. The number of errors is endless. The php script itself is appallingly written and I have had several developers look at it, and they all commented about how unprofessionally written it was. I WOULD ADVISE ANYONE LOOKING TO BUY THIS SCRIPT, PLEASE DON'T! I have been completely ripped off and after asking for a refund they were extremely rude, which was the contrast of their friendly behaviour before I gave them the money. BEWARE, STAY AWAY FROM ANY AJ SQUARE PRODUCTS, despite how professional they may look on the demos. IF you want to test the validity of the company, try calling their, "American headquarters" and prepare to get forwarded to an Indian office, which is where they actually operate.

I am now stuck with a worthless script and a website that does not function properly. Please do not make the same mistake as me!

Kind Regards,
Kevin
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John Cartwright
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Re: warning about AJ squares' auction script

Post by John Cartwright »

That sounds like a horrible experience! My company has made that same decision on several occassions (even with me begging to do otherwise :crazy:).

I always tell me boss it's always a better idea better to develop in house software. There is quite a lot of junk out there, so it's important to know when and by whom the product was written.
kevbev16
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Re: warning about AJ squares' auction script

Post by kevbev16 »

I know, looking back on it, i wish i had cut my loses after purchasing the, "non open-source" version as they call it. but i thought the problems on the site could be fixed with a bit of work but with the awful coding it is becoming counter productive and problems are taking ages to solve. The demo and list of features on AJ Squares' site, lures buyers in and i think that it is disgusting what these crooked companies are doing. i just want to make sure that buyers are aware of this fraudulant company and do not make the same mistake as me.

kind regards,
Kevin
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Eran
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Re: warning about AJ squares' auction script

Post by Eran »

I always tell me boss it's always a better idea better to develop in house software
Can't say I agree with that, developer time is much expensive than software licenses. Also by experimenting with other implementation you get a much better feel for how you would do it better yourself, than trying to attack an area you not familiar with.

If it's not a part of core business, I always try to find a good ready solution. I see if it can fit our needs for now, and if not I try to learn what we can take from it and where we can improve it.
alex.barylski
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Re: warning about AJ squares' auction script

Post by alex.barylski »

1. Read the terms very carefully
2. Read customer testimoinals very carefully
3. Google blogs, forums, etc for negative feedback

There are companies which have solid reputations and do support right.

That being said, there are amny customers who are more demanding than others. It's possible you simply expected to much from the software, although it sounds as though you just wanted to advertised features to work, in which case, they are certainly in the wrong.

File a complaint with the BBB, notify bloggers, post on forums.
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John Cartwright
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Re: warning about AJ squares' auction script

Post by John Cartwright »

pytrin wrote:
I always tell me boss it's always a better idea better to develop in house software
Can't say I agree with that, developer time is much expensive than software licenses. Also by experimenting with other implementation you get a much better feel for how you would do it better yourself, than trying to attack an area you not familiar with.

If it's not a part of core business, I always try to find a good ready solution. I see if it can fit our needs for now, and if not I try to learn what we can take from it and where we can improve it.
I knew that quote was going to bite me in the butt. I actually do feel like you should seek for proven solutions. However, from my experience a lot of the developed software has been so hack and slash it was both a waste of time and money better wasted. We use all kinds of licensed software for various things, frameworks, development tools, etc. An example of what I had in mind when I said that original quote was a dating site. At my company we wen't through several of the so called "best dating sites" on the web before deciding to just develop our own software.

As I was also saying, it's important to know who and when it was developed. I want to know the creators of said software have done a good job and are using current technologies. As in the case of the OP, it would have been nice to know the quality of the product before forking over several thousand euros.
alex.barylski
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Re: warning about AJ squares' auction script

Post by alex.barylski »

A note to anyone...ALL reputable companies I have worked for offer 30-90 day money back gaurantee...even open source'd applications. Probaly something worth keeping in mind when you buy the next product.
ataloss
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Re: warning about AJ squares' auction script

Post by ataloss »

Unfortunately I also have been sucked into AJ square. We can't even get it up and running to look at what we purchased. My IT person has been on the phone with them for two days and can't get it fixed. They keep telling us it will be up within the hour. I'm at a loss of what to do now and apparently they don't work at the same times we are open for business which means I don't have the option to even complain. The key file isn't working. Any suggestions?
alex.barylski
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Re: warning about AJ squares' auction script

Post by alex.barylski »

AJ Square Incorporation a part of "The Lords" group is a well established global IT service provider delivering technology-driven business solutions that meets the strategic objectives of IT clients. AJ Square Incorporation was established in the year 2003 with its registered office at Delaware, United States and a development center at Madurai, India
They have a US office file a complaint with the BBB.

Other than that take it as a lesson learned and don't repeat the same mistake.

That being said and being fair, I tried their demo and it seems to work, so if it doesn't work on your end, you have failed to do your homework and probably have a server which doesn't execute Zend/IonCube encoded scripts or something. Find a different host, ask for a refund, etc.
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Bill H
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Re: warning about AJ squares' auction script

Post by Bill H »

They have a US office file a complaint with the BBB.
Be aware that Delaware is the state with the cheapest and most convenient incorporation costs. That "registered office at Delaware" is almost certainly nothing other than the office of a law firm that performed the incorporation and serves as the "agent of record" for the firm.
kevbev16
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Re: warning about AJ squares' auction script

Post by kevbev16 »

Hi PCSpectra,
i agree that there demo script is very good, i even stated that in my first post but the actual software which they have sent me is awful and i have spent a lot of time and money trying to get it fixed. That suggests that their plan of action is to lure you in with the professional demo and website and make you part with your cash for software that is broken, hoping that you will pay them (which many people have done) to complete the repairs, which often go wrong again in a couple of months.

regards,
Kevin
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