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PLEASE HELP: problen with dir listing on FTP

Posted: Sun Jan 25, 2009 9:45 pm
by logik
I can connect to my site via my FTP, but it cannot retrieve the directory listing, I don't have root access and my host is a lazy piece of <span style='color:blue' title='I&#39;m naughty, are you naughty?'>smurf</span> which is ticking me off real bad, stuff like this keeps happening, weather the site is down for a couple hours or days, or I cannot connect at all to my FTP stuff like this keeps on happening.

Anyway, that's not the point, the point is I cannot get a directory listing to upload, download, edit, delete files and such on my site, which means I really can't do to much work to it and I am in a crunch I need to get it done.

Can anyone help me? Even if it is a problem that needs root access to fix, let me know please, so I can tell my POS host what to do and hold his hand and walk him through it.

Here it what it says when I connect:

Code: Select all

Resolving ftp.mysite.com...  
Connect socket #944 to 66.71.250.152, port 21...
220---------- Welcome to Pure-FTPd [TLS] ----------  
220-You are user number 3 of 50 allowed.  
220-Local time is now 03:34. Server port: 21.  
220-IPv6 connections are also welcome on this server.  
220---------- Welcome to Pure-FTPd [TLS] ----------  
USER  safafafasf@mysite.com  
331 User  afdasfafa@mysite.com OK. Password required  
PASS **********  
230-User  BLAHBLAHBA@mysite.com has group access to:  logikalg  
230 OK. Current restricted directory is /  
SYST  
215 UNIX Type: L8  
Keep alive off...
Attemping Active mode transfer...
PORT 68,46,36,225,92,118  
200 PORT command successful  
LIST  
Server failed to connect data port
Error loading directory...
425 Could not open data connection to port 23670: Connection timed out  
Thank you very much,
Al Decker

Re: PLEASE HELP: problen with dir listing on FTP

Posted: Sun Jan 25, 2009 9:57 pm
by John Cartwright
All I can offer is this link to google. There are many topics on this issue already.

http://www.google.ca/search?num=20&hl=e ... arch&meta=

Re: PLEASE HELP: problen with dir listing on FTP

Posted: Sun Jan 25, 2009 10:47 pm
by logik
thank you, but i already looked at everything on google, nothing solved my problem

so please if someone knows what the problem may be please help