Hi everyone,
Me suffering a major problem with a website that I just can't explain, http://www.bradfordians.co.uk/, simply is completely blank for some combinations of OS and browser (or entirely for one person, for exaple working on a laptop at one house and not at another). These screenshots demonstrate: http://browsershots.org/http://www.bradfordians.co.uk/
The website (as far as my experience tells me) has no PHP problems nor any HTML/CSS problems (W3C valid: http://validator.w3.org/check?uri=http: ... ans.co.uk/)
Does anyone know what the problem is?
*Bows to knowledge*
Many thanks,
Completely Stuck with Page Whiteouts
Moderator: General Moderators
Re: Completely Stuck with Page Whiteouts
Runs fine on my work laptop: Windows Xp Prof - on IE8 + backwards compatibility view, and on FF 3.6.6 - however I did notice some of those versions of Firefox in there are pretty out of date... Its definately one of the browsers that should be kept up to date.
It also ran fine on my system using Safari 5.0 ... Also noticed you didn't test on IE at all, even though its still dominant on the market... on my own website 67% of our traffic comes from IE.
Not something I've personally seen. What it maybe is a cache issue... One thing I've noticed with Safari is that to note a change you may have to force/hard refresh. On a PC thats ctrl+f5 and that forces the computer to redownload from the server.
Simple tourbleshooting to do to try and eliminate some of the more obvious issues:
- Clear cache/cookies/temp files and try again on the browsers that didnt work.
- Backup the website / database IN FULL and try loading a single .html page and see if all browsers can recieve that. (or you could jsut rename your index.php to _index.php and load a simple text index.html)
- Double check for malicious code (always a bugger)
- If you're using a CMS, such as wordpress, and have plugins - disable them all and double check each site. This is common with a server upgrade.
- I read that you've already put you're code through a php validator, however some server upgrades (EG we recently had an upgrade from 4.0 on our servers to 5.0 and I spent a week fixing a similar issue) can cause some of the redundant php to screw up the site, though this wouldnt explain why its showing for some and not others.
I assume you get the IE 'done' or equivilant? at the bottom of the page?
By a plain blank page, I doubt its a php error, as you'd get that thrown at you. Quite the stumper...
And as a side note the blue nav on green is pretty hard to read ^^
Shall have more of a think for you too. But I hope it really is something obvious
Aravona
It also ran fine on my system using Safari 5.0 ... Also noticed you didn't test on IE at all, even though its still dominant on the market... on my own website 67% of our traffic comes from IE.
Not something I've personally seen. What it maybe is a cache issue... One thing I've noticed with Safari is that to note a change you may have to force/hard refresh. On a PC thats ctrl+f5 and that forces the computer to redownload from the server.
Simple tourbleshooting to do to try and eliminate some of the more obvious issues:
- Clear cache/cookies/temp files and try again on the browsers that didnt work.
- Backup the website / database IN FULL and try loading a single .html page and see if all browsers can recieve that. (or you could jsut rename your index.php to _index.php and load a simple text index.html)
- Double check for malicious code (always a bugger)
- If you're using a CMS, such as wordpress, and have plugins - disable them all and double check each site. This is common with a server upgrade.
- I read that you've already put you're code through a php validator, however some server upgrades (EG we recently had an upgrade from 4.0 on our servers to 5.0 and I spent a week fixing a similar issue) can cause some of the redundant php to screw up the site, though this wouldnt explain why its showing for some and not others.
I assume you get the IE 'done' or equivilant? at the bottom of the page?
By a plain blank page, I doubt its a php error, as you'd get that thrown at you. Quite the stumper...
And as a side note the blue nav on green is pretty hard to read ^^
Shall have more of a think for you too. But I hope it really is something obvious
Aravona